A mid-sized electrical contracting company faced project scheduling, job tracking, and customer communication inefficiencies. Manual scheduling led to overbooking, delays, and miscommunication between field technicians and office staff.
40% Improvement in job scheduling efficiency.
30% Reduction in project delays due to miscommunication.
50% Faster response times for service requests.
Metric | Before | After |
---|---|---|
Job Scheduling Efficiency | 60% | 85% |
Project Delays | 20% | 5% |
Response Time to Service Requests | 2 hours | 1 hour |